Trouble getting pdf to download

I need someone to tell why. Any idea why I am getting random?? If the PDF is damaged, it is unlikely that you can actually get it fixed.

One thing you could try is place each page of the file in a new document in an application like InDesign, in the hope that you can recover everything expect one single damaged page. But, no matter what I choose in the Distiller settings, the resulting PDF always ends up at dpi instead of dpi. Any ideas? I changed it to be dpi if over dpi. Craig, Quark support never was really helpfull. The callcenter-agents are — in my opinion — not well-trained enough to understand all functions which QuarkXPress has.

In addition to that I saw that Quark is selling support-plans meanwhile, which you can subscribe for some money.

But I have no idea if that will provide any better support. Certainly Adobe is not doing anything better for their customers. It was as if Quark just could not answer my questions about this. Maybe they wanted me to pay for support?? We have used QuarkXpress for creating magazine files for years and now that most ads arrive as pdfs we get inconsistent results when placing them into Quark, then outputting to final pdf for printing.

We preflight ads in Acrobat pro — images high res, cmyk, etc We place them into Q8 We output with press settings to printers pdf.

I sent Quark an original supplied pdf that I had preflighted in acrobat, also sent them a one page quark file with the ad placed, also sent them the resulting press pdf with type problems and they were unable to understand, or offer any advice on the subject. We of course are using indesign for any new work now ouch years old learning a new program! We very seldom use Quark anymore. We did have some problems once and a while when we used a pdf in quark, the pdf we created would have odd fonts that seemed to have pieces clipped off.

Now use Indesign and have not had that problem yet. We also have a markwarze plug in to open quark files in indesign, seems to work well. I get trouble on imposition in Fiery rip when client provide PDF files. The page size is incorrect when I add crop mark or bleed. I found out that the problem is from the page size but you will see all pages is the same size on PDF arcobat. I think client create the file from differnt application and gather all the page in PDF arcobat, so any idea to fix up?

What in the heck is that? Anybody out there have any suggestions? When creating a PDF for web, a large square shaded box appears in the lower left corner, in the background of all pages. It is not in the original InDesign file. I am working with Indesign5, and having trouble with eps images in this document. Is this an illustrator saving problem? Help much appreciated. I am trying to create a clean compare plain text to text, number to number of two pdfs. The PDFs I receive to compare are created from a proprietary sofware and must contain a lot of garbage.

Is there a way to strip out everything. Would that be the case where I would need to open it in photoshop to create an image?

The problem is that it is about 60 pages long. Everyone can get a free registration code after answering a simple math question. Is there any way to control the size of a final PDF x1a file?

My job requires that I send publication material globally and sometimes there are language barriers, so e-mailing a PDF is the most fool proof way of doing this but sometimes the PDF x1a files end up being too large to e-mail. This risk is however that the quality of images suffers so I cannot really recommend this. If you want to stick to e-mail instead of FTP or some portal solution, cutting the file into separate parts which all get mailed separately also keeps file sizes down.

What I did experience recently is that many companies seem to have eased up on the maximum size of attachments. People that in the past could only receive 5 MB attachments suddenly have no problems receiving 40 MB files. We have been having issues with text and formatting being dropped out when distilling Word source files.

No PDF file produced. That is a fairly common error — more information on it is available on this page. We had this problems when we are printing. Can some help me??

Acrobat Professional has limited text editing capabilities and there are a few plug-ins that offer more powerful editing tools. You can use some of the PDF profiles already included in the software, but it would be best if you create your own PDF profile. One PSD image goes white the shape of the image is there, but the details disappear — the background was removed with Background Eraser tool in PS.

I have a layer filled with a grey pantone colour underneath this image. When I remove the grey layer, the image prints fine in PDF, but I do need the grey area to be there….! I have an excel file with photos in each line of the table. If the original attempt to download the file was interrupted, restart the download process within the web browser you were using. A high volume of activity can interfere with an Internet connection. For best results, try to download files when there is less activity for example, late in the evening, early in the morning, or on weekends.

Try downloading the Acrobat Reader installer directly. Video card manufacturers frequently update their software drivers. If you haven't recently updated the video card driver, download an updated driver from the manufacturer's website. To determine the manufacturer of a video card, view the card's properties in Device Manager.

You cannot install Acrobat Reader onto a network drive and share it on multiple workstations. Instead, install Acrobat Reader onto each workstation or in each user's folder. Make sure that the Internet Explorer security default level is set to Medium.

This level allows viewing ActiveX controls. To set browser security to Medium, follow these steps:. In Windows 10, the Tools menu in Internet Explorer is accessed by clicking the gear icon in the upper-right corner. Click the Default level button. If the Default level button is dimmed, continue to the next step.

Move the slider until the security level is Medium , and then click Apply. Move the slider until the security level is Medium , click Apply , and then click OK. To enable JavaScript, follow the steps below specific to your browser. See the browser documentation for more information. Click the Security tab, and then select the Trusted Sites zone. Enable scripting for the Internet zone as well: Select the Internet zone, click the Custom level button, and then set Active Scripting to Enable.

JavaScript is enabled by default in Firefox and requires no additional installation. For more information, see the Mozilla Support page JavaScript settings and preferences for interactive web pages. Make sure Allow all sites to run JavaScript is selected, and then click Done. Try to download Acrobat Reader again. If you get a specific error code or message when you download or install Reader, enter it in the Adobe Community Help search tool above. Visit the forums.

Try posting your problem on the forums for interactive troubleshooting. When posting on forums, include your operating system and your product's version number. See Troubleshoot Akamai Download Manager downloads. Can't download a trial that uses Akamai Download Manager?

Includes Acrobat X Pro. See Can't download trial Akamai Download Manager. Try this second. Didn't find what you needed in Try this first?

Try one or more of the following tasks. Use a different browser. Make sure that your computer meets the Akamai Download Manager minimum system requirements. Allow pop-up windows and cookies.

Check your connectivity. Visit the Adobe website to make sure that you are connected to the Internet. Temporarily disable any firewalls and antivirus software.

See the firewall or antivirus documentation for information on temporarily disabling the firewall or virus check. Try the download again from a different location a different WiFi network, for example.

If you are trying to download using a wireless connection, try the download over a wired connection. Troubleshoot hard drive issues. Make sure that you are downloading the files to a folder on your hard drive, not to a network drive. After the download completes, you can move the files to a network location, if desired.

If you are unsure whether you have read and write access to a location, save the download to your Documents folder or to the Desktop. Find solutions to error messages. Go to the Search support page.

Enter the error message in the Search box. Read any support documents that are listed in the search results for help resolving that error. Or use your browser's search engine to look for information about the error code or message. See if the download is paused or stalled. Browser-managed downloads small product downloads, such as fonts or Lightroom : Look in the progress window.

If it is stalled, start your download again.