Error while downloading the document file to be converted

Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon.

Pictures helped. Didn't match my screen. Incorrect instructions. After that restart all the services of the Document Server. Hi, when change option "rejectUnauthorized": from true to false, the server response is bad gateway.

Hello, it is necessary to say that my certificate is self-signed, but leaving it out and after several tests, I have solved the problem. We will take your solution into consideration. Sorry, but what I needed to do if I use revers proxy nginx Nextcloud internal IP Onlyoffice is installed on separate server like I'm using lets encript certificates which are saved on proxy.

Access to Nextcloud via cloud. I wrote like addreses of onlyoffice local address. Web page onlyoffice is Present. I sure the same trouble but I don't understand what and where I need to add. Please explain. I run OO in Docker with port mapping , I can reach and see the OO info page saying "Document Server is running", however, in Nextcloud I get "Error while downloading the document file to be converted".

Latest Docker image from repo as of today. Have you checked if Nextcloud is accessible for the Document Server? Since the Document Server and the nextcloud-Server are in the same, isolated vLan I don't use internal encryption. There is an nginx-proxy to encrypt everything going out from it. Update: Now i get some error in nextcloud. If so - how do I edit default. Hello I have the same issue on my NC I have onlyoffice document server installed in a standalone server. I can connect to the document server, but form NC I have always this error:.

Error when trying to connect Error occurred in the document service: Error while downloading the document file to be converted. Same error on nextcloud This message doesn't affect document editing in Nextcloud, it just appears in logs. SlavikCA , yes you can do it inside the container.

Floflobel , microsard81 , have you tried to set rejectunauthorized to false? Check the accessibility of Nextcloud for Document Server with wget command. The error you see means the Document Server cannot download the file for conversion from Nextcloud.

I found the problem in my dns conf. Now it works fine. I have same problem between owncloud and onlyoffice and tried lots of things but problem is continue. So i just wanted to put my two cents here, as this problem for me was caused by me having explicitly disabled support for SSLv3 in my nginx configuration. TrustMe00 mentioned this issue Feb 8, Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment. Linked pull requests.

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